| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-199957 - Service Charge Letters are having issues|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-199957]
{color:#0f0f0f}This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.{color}
{color:#0f0f0f}{color} [HDTN-199957 - Service Charge Letters are having issues|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket?ticket=HDTN-199957]
Version: 17.1.0629.86
+ *Steps:* +
1. Restore the customers database from
\\fileserver\Projects\i21Web\Databases\Lassus
Filename: lasbro01_07052017.7z
2. Go to Sales > Batch Printing.
Transaction Type = Letter
Letter = Service Charge Invoices Letter
3. Go to Detail tab.
Filter customer MID-AMERICA MGMT/HUNT CLUB APTS
4. Click Print.
+ *Result:* +
!pastedImage_d78790_0.png!
!pastedImage_d78790_1.png!
+ *Accepted:* +
Forgiven Service Charges should not be showing up
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