| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-198672 - Customer Aging Report does not balance|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-198672]
Version: 17.1.0613.44
Database: 97
Steps to Recreate:
1. Create a contract
2. Prepay the contract
3. Pay the prepayment invoice.
4. Post the payment
5. From the contract, process inventory shipment. This will create an inventory shipment.
6. Post the shipment and Invoice.
7. Apply the prepayment to the invoice. Post.
8. Run the customer aging report.
Issue:
1. The invoice and the CPP payment record are still open. If you look at the invoice and cpp record in Invoice grid, they are both marked Paid.
2. If you go to the Receive Payment grid, we do not have a payment record for the application of the credit. If this record existed, I think it will fix #1 issue.
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