| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-198700 - Delinquent Letter|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-198700]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-198714 - Dunning Letters Issues|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-198714]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
| [HDTN-198714 - Dunning Letters Issues|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket?ticket=HDTN-198714]
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+ *Steps:* +
1. Go to Sales > Batch Printing.
2. Select Transaction Type Letter.
3. Select 30 Day Overdue Collection Letter.
4. Click Print.
Issue:
Letter has no customer number.
+ *To Do:* +
At End of the Month the customer includes Dunning Letters with the Statements. They collate the two different documents by the Customer #. However, the Customer # is not showing up on the Dunning Letters.
+ *Accepted:* +
1. Add the customer's customer number to the following:
Service Charge Invoices Letter.
Budget Letter.
Credit Review.
Expired Credit Card.
Credit Suspension.
Final Overdue Collection Letter.
90 Day Overdue Collection Letter.
60 Day Overdue Collection Letter.
30 Day Overdue Collection Letter.
Recent Overdue Collection Letter.
Cancellation Notice.
Delinquent Balance.
Current.
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