| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-198700 - Delinquent Letter|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-198700]
{color:#0f0f0f}This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.{color}
| [HDTN-198700 - Delinquent Letter|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket?ticket=HDTN-198700]
+ *Steps:* +
1. Go to Sales > Batch Printing.
2. Select Transaction Type Letter.
3. Select 30 Day Overdue Collection Letter.
4. Click Print.
+ *Issue:* +
Letter has no date.
+ *To Do:* +
Customer was right about this, there is no way of knowing when the dunning letters was printed and sent out to the customers. Therefore, it is a must that a date should be on the letter.
+ *Accepted:* +
1. Add a date to the following:
Service Charge Invoices Letter.
Budget Letter.
Credit Review.
Expired Credit Card.
Credit Suspension.
Final Overdue Collection Letter.
90 Day Overdue Collection Letter.
60 Day Overdue Collection Letter.
30 Day Overdue Collection Letter.
Recent Overdue Collection Letter.
Cancellation Notice.
Delinquent Balance.
Current.
2. Date should change everytime the letter is generated.
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