| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-188793 - Service Charge Letter |http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-188793]
Steps to reproduce:
1. Go to Sales > Batch Printing
2. In Print tab screen - Transaction Type combo box,select Letter
3. In Letters combo box, select Past Due Letter
4. Click Detail tab
Expected result: Customer records should be displayed in the Detail tab
Actual result: Error message is displayed: "No Data to Print"
Version: 17.1.0524.80
Database: TE
Steps to Recreate:
Sales > Batch Printing > Select Letter > Select Past Due Letter > click Detail tab.
Notice it will not load any customers in the Detail tab. It will have an error "No Data to Print". This could be the same issue as AR-4712.
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