| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-197665 - RCV|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-197665]
{color:#0f0f0f}This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.{color}
| [HDTN-197665 - RCV|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket?ticket=HDTN-197665]
+ *Steps:* +
1. Go to Sales > Receive Payment Details.
2. Select a record from the list that is posted.
3. Unpost the RCV record.
4. Untick the invoice from the grid.
5. View the invoice and unpost.
+ *Result:* +
It will not allow to unpost.
+ *Accepted:* +
If unposting the payment and zeroing out the payment of an invoice is not enough to unlink the invoice to the payment, we should add remove option to the grid.
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