| Description |
COGS and Inventory GL entries are not made when item is sold at zero price. Regardless of retail price, cogs and inventory accounts has to be booked if item has a cost.
Also check if stock is reduced when price is zero.
If there are data issues by time this fix is installed, run the data fix from http://jira.irelyserver.com/browse/AR-4552
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-196790 - Invoice not releasing on hand or booking GL entries|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-196790]
Few invoices did not create inventory transactions or gl entries for inventory. See HD for details and example. DB backup is available.
Steps to reproduce:
1. Add and save an inventory item (or copy 36321 in Versailles database and save as 36321-Test) with the following setup:
Retail Price: 10
On Hand: 1,000
2. Go to Sales > Invoices
3. Click New toolbar button to add an invoice
4. In the grid area, add the above inventory item
Enter 10 in Shipped quantity
Modify Price to '0'
5. Click Save toolbar button
6. Open Post Preview tab screen
Expected result: COGS and Inventory GL accounts should be displayed
Actual result: COGS and Inventory GL accounts are not displayed
7. Post the invoice
8. Open Unpost Preview tab screen
Expected result: COGS and Inventory GL accounts should be displayed
Actual result: COGS and Inventory GL accounts are not displayed
9. Open the above inventory item
10. Open Stock tab screen
11. Verify if On Hand is updated to 990 (1,000 - 10)
Expected result: On Hand should be updated to 990
Actual result: On Hand is not updated
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