| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-190358 - Delinquent lettters|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-190358]
{color:#0f0f0f}This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.{color}
| [HDTN-190358 - Delinquent lettters|http://helpdesk.irely.com/iRelyi21Live/i21/#/HD/Ticket?action=edit&filters%5B0%5D%5Bcolumn%5D=strTicketNumber&filters%5B0%5D%5Bvalue%5D=HDTN-190358%7C%5E%7C&activeTab=&searchCommand=searchConfigAll3&searchTab=AllTickets]
Version: 16.4.0214.172
+ *Steps:* +
1. Use the customers database or connect to my environment.
2. Process dunning letters "30 day overdue collection" letter, the "60 day overdue collection" letter or the "final overdue".
+ *Issue:* +
Unable to process delinquent letters, through Batch Printing. no customers are brought up.
+ *Note:* +
Upgraded customers db to 17.1.0331.28 but letter selection didnt show up.
Upgraded to 17.1.0411.35. but still blank.
|
|