| Description |
*This issue relates to i21 Help Desk ticket:* [HDTN-340370 - Request to Apply Patch on Fortbooks TE\|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-340370]\\ *This issue relates to i21 Help Desk ticket:* [ HDTN-340292 - TE - Unable to open invoices|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-340292]
[iRely i21 - Fort Books TE|https://helpdesk.irely.com/iRelyi21TE/]
While Testing, created a number of invoices using the Recurring Transactions. Invoices generated, and we were able to post them successfully. We were also able to print using the Batch Printing Function.
However, when trying to open the invoices from the Invoices Grid, some will open without issue, while others consistently will not open, and return the error "Failed to load the Data. Do you want to reload?"
Need to be able to open all invoices from the Invoice Grid.
Invoices with issue (this is NOT an exhaustive list) - SI-39938, SI-39936
Good invoice - SI-39945
Steps:
1. Create a Recurring Invoice with added tax
2. Process the Recurring Invoice in Common Info > Activities > Recurring Transaction
3. Verify the Generated Invoice from Processed Recurring Invoice
Issue:
Invoice will not open, and return the error "Failed to load the Data. Do you want to reload?"
Acceptance:
Need to be able to open the invoice from the Invoice Grid.
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