Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-335450 - 22.1 CES Manual Blocker - error on location override|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-335450]
The location override does not seem to be working as it should, an error comes up when previewing the post activity:
*Steps:*
These are the setups:
GL Structure
!https://helpdesk.irely.com/irelyi21Live/Export/CRM/bf29778e-bb96-4276-9148-1995d9582011.png|height=313,width=551!
Company Config Set Up:
!https://helpdesk.irely.com/irelyi21Live/Export/CRM/eb09777c-ad97-49b3-ae93-45e3794ad7e8.png|height=492,width=651!
Create Invoice:
!pastedImage_3_22_2024__13_23_02_928.png|height=403,width=803!
Try to Post:
!pastedImage_3_22_2024__13_23_57_833.png|height=505,width=800!
*Investigation Result:* Other charges should use this Account {color:#000000}476500-0000-5515-0055, but it's not available in the chart of account. {color}{color:#000000} *Acceptance:* {color}{color:#000000}1. Prompt is not correct, the config for Allow Intra company/location is not enabled so it shouldn't look for the Due To Account.{color}{color:#000000}2. Kindly display the correct/default message applicable for the missing account id. {color}
_Unable to find the account of item [Item No.] that matches the segment of AR Account for [CATEGORY] account category. Please add {color:#000000}[Account ID]{color} to the chart of accounts._
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