| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-329693 - Batch Posting A/R|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-329693]
See attached file for the invoices of the service charges to be deleted in each company
Scenario 1
Steps:
Pre-Con Make a customer inactive and set a Service Charge
1. Sales (A/R) > Calculate Service Charges
2. Select the the inactive customer
3. Click the Preview/Process button
Scenario 2
Pre-Con Make a customer inactive and set a Service Charge
1. Sales (A/R) > Calculate Service Charges
2. Click the Preview/Process button
Issue: a service invoice will be computed for the customer
Acceptance:
1. No Service Charge invoice should be created for the inactive customers
2. Customer drop-down list should not contain inactive customers
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