| Description |
if there are multiple hours for multiple help desk ticket numbers for a single customer - it should combine everything onto 1 invoice. Within the inventory description line it should add at the end ' - HDTN (then the 6 digit ticket number)
Here is link to acutal invoice that was manually entered for help desk and how the end result should be for the import:
[http://fb.irely.com/irelyi21/i21/#/AR/Invoice/?action=edit&filters%5B0%5D%5Bcolumn%5D=intInvoiceId&filters%5B0%5D%5Bvalue%5D=2402%7C%5E%7C]
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