Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-273527 - UAP automation run on Customer live then update to the latest 19.1 release|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-273527]
*This issue relates to i21 Help Desk ticket:* [ HDTN-270919 - update credit summary on customer inquiry|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-270919]
+ *Steps:* +
1. Go to sales > maintenance > customers.
2. Pull up customer LOSTCREEKT.
3. Go to the history tab.
4. Filter unpaid.
5. Go to sales > activities > inquire balance.
6. Pull up the same customer.
7. Go to the credit summary tab.
+ *Issue:* +
{color:#0f0f0f}In the credit summary, it shows the highest past due amount of 434.76 from 2/19/20 when their current past due is more than that. The same goes for the highest ar amount showing 3001.56 as of 10/15/21 when current ar is way more than that. {color}
*{color:#0f0f0f}Acceptance:{color}*
Inquire Balance and Credit summary tab highest AR amount should be same.
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