Customer statements not generating

Issue No: AR-14311
Created 2/15/2022 9:21:25 PM
Type Bug-QC
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 20.1, 21.2
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-267314 - Customer statements not generating|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-267314]   + *Steps:* +   1. Go to Sales > Batch Printing   2. Set filter   !pastedImage_d179619_0.png|height=586,width=599!   3. Click Details tab   4. Select All Customers > Click Print button   + *Issue:* +   batch printing   !pastedImage_d179619_1.png|height=410,width=891!   customer statements:   !pastedImage_d179619_2.png|height=395,width=891!   Note: Issue only happens in customer's database   *Acceptance:*   Customer Statements successfully generated