| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-272096 - A/R is out of balance by $1990.87|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-272096]
*This issue relates to the i21 Help Desk ticket:* [ HDTN-269612 - Account 000405 - Aging & New Receive Payment grid do not match|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-269612]
*Steps:*
Follow this test case link: [http://jira.irelyserver.com/secure/Tests.jspa#/testCase/MCP-T796]
From my investigation, t{color:#0f0f0f}he credit showing in aging is from paid credit memo back in 2018 - GCM-339. {color}
1. Go to Sales > Invoice > Pull up the invoices of {color:#0f0f0f}NeighborImpact{color}
{color:#0f0f0f}2. Receive Payment > Input NeighborImpact > Observe open invoices{color}
{color:#0f0f0f}3. Customer Aging Report > Print report for NeighborImpact{color}
+ *Issue:* +
{color:#0f0f0f}The New Receive Payments grid for account 000405 - NeighborImpact shows nothing open, which is correct - however, their aging is showing a negative credit of $1,990.87.{color}
+ *{color:#0f0f0f}Acceptance: {color}* +
{color:#0f0f0f}Receive Payments grid and Customer Aging Report should show the same result.{color}
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