| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-264600 - NSF causing incorrect statement|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264600]
*Steps: _to recreate this scenario kindly follow this test case:_*
[http://jira.irelyserver.com/secure/Tests.jspa#/testCase/MCP-T737]
1. Go to Sales (A/R) > Reports > Customer Statements
2. Set Date From: 8/1/2021, Date To: 8/31/2021
3. Customer Name: Select the reported customer name
4. Click Generate button
*Issue:*
{color:#0f0f0f}The customer's bank returned a $22,448.49 check as NSF in error, but it was done. So the user ran the NSF (reflected in the statement) and ran the new check once it was received. The problem is in the Statement, the NSF'ed payment still shows an effect on the running balance (it should NOT) so this account erroneously looks like it has a huge negative balance. The Total Due at the top and the aging at the bottom are correct, but the running balance in the main body is incorrect. (please see attached){color}
*{color:#0f0f0f}Acceptance:{color}*
NSF should not affect the running balance
|