Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-264207 - erroneous negative credits showing on aging, not in New Receive Payments|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264207]
+ *Steps:* +
1. Generate an aging detail report for customer #{color:#0f0f0f}000020 in sales > reports > customer aging detail. {color}
{color:#0f0f0f}2. Pull up invoices payments RCV-129731 & RCV-124529 in sales > activities. {color}
{color:#0f0f0f}3. {color}Generate an aging report for customer #{color:#0f0f0f}000405 in sales > reports > customer aging.{color}
{color:#0f0f0f}4. Generate an aging detail for customer #000405 {color} in sales > reports > customer aging detail.
+ *{color:#0f0f0f}Issue:{color}* +
{color:#0f0f0f}Both payments are showing invoices applied against SI-93350 back in 2019. {color}
The customer is showing credits in customer aging but not showing detail.
Refer to the screenshot in the comment.
*Acceptance:*
The customer is not showing credits in customer aging and aging detail.
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