| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-258693 - Statements still wrong|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-258693]
*This issue relates to i21 Help Desk ticket:* [ HDTN-251014 - Process Improvements - Sales|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-251014]
*Issue:*
Customers look at the Grand Total area and are confused when the Amount Due - Amount Paid does not equal the Balance Due. This is because of the Balance Forward Amount. To simplify the view, adding the Balance Forward amount into the Amount Due column will allow the Grand Total line to be intuitive.
*To Do:*
# Add the Balance Forward Amount into the "Amount Due" column.
# Bring the Column Header Information for "Amount Due", "Amount Paid", and "Balance Due" to the Grand Total area.
# Ensure that the sum of the Amount Due column includes the Balance Forward Amount.
*Mockup:*
!pastedImage_d163666_0.png|height=1330,width=856!
|