Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-256584 - Unable to post Barge Invoice #SI-144603|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256584]
*This issue relates to i21 Help Desk ticket:* [ HDTN-256520 - Need helping posting Invoice SI-144437 due to AR Discrepancy error message |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256520]
+ *Steps:* +
Pull up invoice SI-144437and post.
+ *Issue:* +
Error balance cannot be less than zero.
Initially as reported by the customer, the error was a discrepancy on AR account. So I tried to reuse the data fix from AR-12831 which resulted in the error balance cannot be less than zero. I then tried to reuse the data fix from AR-12812 but the result didn't change. Then, I tried to reuse the data fix from AR-12393 but the result still didn't change.
|