CLONE - Invoice: Error balance cannot be less than zero

Issue No: AR-12865
Created 1/28/2021 1:10:30 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-256584 - Unable to post Barge Invoice #SI-144603|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256584]   *This issue relates to i21 Help Desk ticket:* [ HDTN-256520 - Need helping posting Invoice SI-144437 due to AR Discrepancy error message |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256520]   + *Steps:* +   Pull up invoice SI-144437and post.   + *Issue:* +   Error balance cannot be less than zero.   Initially as reported by the customer, the error was a discrepancy on AR account. So I tried to reuse the data fix from AR-12831 which resulted in the error balance cannot be less than zero. I then tried to reuse the data fix from AR-12812 but the result didn't change. Then, I tried to reuse the data fix from AR-12393 but the result still didn't change.