Customer Statement: Amount due is incorrect

Issue No: AR-12809
Created 1/15/2021 3:20:58 PM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-256039 - Statement Amount Due Incorrect|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256039]   + *Steps:* +   1. Pull the history of customer AGP006482.   2. Generate an open item customer statement for the same customer from 11/30/2020 to 12/31/2020.   + *Issue:* +   An open invoice of $113.75 on 12/31/20 was paid on 1/4/21. The invoice shows in the aging portion of the statement, but the balance due is $0. See the screenshot below.