Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-256039 - Statement Amount Due Incorrect|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256039]
+ *Steps:* +
1. Pull the history of customer AGP006482.
2. Generate an open item customer statement for the same customer from 11/30/2020 to 12/31/2020.
+ *Issue:* +
An open invoice of $113.75 on 12/31/20 was paid on 1/4/21. The invoice shows in the aging portion of the statement, but the balance due is $0. See the screenshot below.
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