Batch Printing: Internal server error when batch emailing statements

Issue No: AR-12784
Created 1/13/2021 8:40:33 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-255646 - Getting an internal Server Error when Batch E-amiling Statements|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-255646]   + *Steps:* +   1. Pull up customer *WASHINGTW.   2. Go into contacts and edit the email address to your personal email.   3. Go into invoices and open up an invoice for the same customer.   4. Email the invoice.   The invoice is successfully sent.   5. Go into batch printing > customer statements.   6. Email the statement for the same customer.   + *Issue:* +   Internal server error. See the screenshot below.   + *Accepted:* +   Email the statement report via Batch Printing without error