Invoice: Error balance cannot be less than zero

Issue No: AR-12777
Created 1/12/2021 11:24:24 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-256184 - Unable to post SI-141913 for Laughlin Cartrell dated 12/31/2020|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-256184]   *This issue relates to i21 Help Desk ticket:* [ HDTN-255972 - Contract 344|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-255972]   *This issue relates to i21 Help Desk ticket:* [ HDTN-255826 - Error when attemping to post an invoice|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-255826]   + *Steps:* +   Pull up invoice SI-14719 and post.   + *Result:* +   Error balance cannot be less than zero. See the screenshot below.   The initial error was a discrepancy error on AR account error. So I modified and recycle the data fix AR-12393 as I always do. But when I tried to post the invoice, it would result to the error balance cannot be less than zero.