Customer Statement: Balance forward grand total does not equal to aging and receive payments

Issue No: AR-12579
Created 11/16/2020 10:16:15 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 18.3
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-253248 - Statement total incorrect|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-253248]   + *Steps:* +   1. Run customer aging detail report for customer #012590.   2. Process a receive payment for the same customer.   3. Run a balance forward statement for the same customer.   + *Issue:* +   Current - Credits   222,960.60 - 25,573.84 = 197,386.76