AR account is out of balance

Issue No: AR-12544
Created 11/9/2020 6:56:43 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-253793 - Debit Memo will not post|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-253793]   *This issue relates to i21 Help Desk ticket:* [ HDTN-253445 - AR Account is out of balance|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-253445]   *Reproduction Steps:*   1. Open Customer Aging Report.   !pastedImage_d147691_0.png|height=301,width=568!   *Issue:*   It shows AR account is out of balance between GL vs Report balance.   *Expected Results:*   GL and Report balance should be same.   *Analysis:*   Below Invoices are off in Invoice vs GL total.   !pastedImage_d147691_1.png|height=85,width=543!   Below Invoices are posted in multiple number of batches.   !pastedImage_d147691_2.png|height=141,width=249!