| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-252517 - DUPLICATE FINANCE CHARGES|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-252517]
*This issue relates to i21 Help Desk ticket:* [ HDTN-252517 - DUPLICATE FINANCE CHARGES|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-252517]
*+Steps to replicate+*
# From Sales > Calculate Service charge
# Filter a Customer with service charge
# Click Preview
# Click Process
# Check the Last Service Charge date _(Should be current date)_
# Tried to reprocess the service charge
+ *Issue:* +
Duplicate finance charges.
+ *To do:* +
Unpost and delete unpaid duplicate finance charges.
Refer to the attached spreadsheet of what I have gathered as duplicates.
Removing duplicates I can do. Unfortunately, unposting 521 records all at once I cant.
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