| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-250464 - Error on receive from office function|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-250464]
*This issue relates to i21 Help Desk ticket:* [ HDTN-250188 - Huntley 02 - Energy Trac Import File not working|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-250188]
+ *Issue:* +
Can not import file from Digital Dispatch for Huntley 02 - see attachment for the file they are trying to pull into iRely. There is no error displayed, the files are just missing.
!pastedImage_d143488_0.png|height=487,width=567!
!pastedImage_d143488_1.png|height=650,width=819!
!pastedImage_d143488_2.png|height=328,width=566!
+ *Result:* +
!pastedImage_d143488_3.png|height=373,width=960!
!pastedImage_d143488_4.png|height=403,width=960!
+ *To Do:* +
Display error message during import process that reads:
"Duplicate Ticket Number found (_Insert duplicated Invoice Number_). This file may not be imported until all Ticket Numbers are unique)
|