Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-251954 - Statement email indicates incorrect amount due.|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-251954]
+ *Steps:* +
1. Pull up email customer statement for customer 033505 in system manager > email log.
2. Download the attached customer statement in the attachments tab.
+ *Issue:* +
{color:#0f0f0f}The statement email for Truss Components of Or. Inc indicated in the body of the email that $6,154.35 is due, however, the attached statement, (and New Receive Payments) shows the balance at $6,149.72. See comment. {color}
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