| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-249870 - POS Generating Negative RCV's |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-249870]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-247859 - Unknown amount in Undeposited Payments|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-247859]
+ *Steps:* +
1. Go to cash management > bank deposits.
2. Click new > undeposited funds.
3. Filter EOD number.
EOD-1023 & EOD-1027
+ *Issue:* +
Unknown amount in Undeposited Payments as negative. Furthermore, the record number is also the same and not RCV. See comment.
+ *To do:* +
Trace where these figures originated from
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