AR Accoun is out of balance

Issue No: AR-12153
Created 7/17/2020 3:17:22 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.3
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-248187 - AR Account isout of balance|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-248187]           *Reproduction Steps:*     1. Run the Customer Aging Report.   *Issue:*   1. It shows AR Account GL vs Report balance is off.   !pastedImage_d141058_0.png|height=230,width=570!   *Expected Result:*   1. Both the balance should be same.   2. Root cause fix should be applied since it shows very recent transactions are also out of balance.   *Analysis:*   When executed Invoice Vs GL script, found there are too many transactions out of balance including recent days transactions as well - complete list is attached.   !pastedImage_d141058_1.png|height=315,width=746!