Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-248187 - AR Account isout of balance|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-248187]
*Reproduction Steps:*
1. Run the Customer Aging Report.
*Issue:*
1. It shows AR Account GL vs Report balance is off.
!pastedImage_d141058_0.png|height=230,width=570!
*Expected Result:*
1. Both the balance should be same.
2. Root cause fix should be applied since it shows very recent transactions are also out of balance.
*Analysis:*
When executed Invoice Vs GL script, found there are too many transactions out of balance including recent days transactions as well - complete list is attached.
!pastedImage_d141058_1.png|height=315,width=746!
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