| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-247578 - Receive Multiple Payments showing items not open|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-247578]
+ *Steps:* +
1. Pull up account number 025348 in sales > customers > customer tab > misc tab.
AR balance is 0.00
2. Create a new payment for the same account in sales > receive payments.
3. Run customer aging report for the same customer.
4. Pull up account number 025348 in sales > receive multiple payments.
+ *Issue:* +
Receive Multiple Payments showing items not open. See comment.
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