| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-246311 - AR A/c is out of balance|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-246311]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-244673 - Out of Balance Entry - Audit Log reflects double post|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-244673]
*Steps:*
# I set the connection to 3G - not sure if this helps !pastedImage_d137722_0.png|height=142,width=473!
# Open 2 Sessions in Chrome !pastedImage_d137722_1.png|height=101,width=910!
# Sales > Batch Posting > Filter by date
# !pastedImage_d137722_2.png|height=383,width=317!
# Click the Other login and filter using the same date. IMPORTANT: Make sure the records selected in both logins are the same.
# Select All on BOTH Batch Posting logins
# Click Post on one login
# !pastedImage_d137722_3.png|height=377,width=394!
# QUICKLY click post on the other login
# !pastedImage_d137722_4.png|height=377,width=428!
# Run the query Kelvin provided (AR Invoice vs GL Balance Check) to find GL vs Invoice out of balance records.
# !pastedImage_d137722_5.png|height=243,width=718!
# If you the Invoice Audit Log !pastedImage_d137722_6.png|height=274,width=864!
# If you look in GL Detail !pastedImage_d137722_7.png|height=289,width=905!
*Accepted Criteria:*
Same record should not be posted twice even if selected by another login/user.
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