| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-245680 - Budget Reminder Statements|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-245680]
+ *Steps:* +
1. Generate budget reminder statements for customer 0000032012 in sales > customer statements.
2. Change statement format of the same customer to balance forward in sales > customers > customer tab > misc tab.
+ *Issue:* +
It appears on the statement as if it is another payment received, affecting the apparent balance on the account. The customer prepayment was applied to an invoice via a debit memo. See comment.
+ *Expected result:* +
529.23 + 439.54 - 260 = $708.77
$708.77 should be the balance.
+ *To Do:* +
On the customer statement:
# The CPP should display the Amount Paid.
# The RCV (if coming from the CPP) should not display in the Amount Paid.
# The RCV (if coming from the CPP) should reference the CPP to allow the reader to follow the transaction.
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