Program Fix - Invoice: Ticket number missing on invoice

Issue No: AR-11610
Created 3/11/2020 6:05:03 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-242936 - Ticket number still missing on invoice|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-242936] + *Steps:* +   1. Pull invoice SI-105816 from sales > invoices.   The ticket number that created it is 235571, yet it is not on the invoice. The Sales Order number is on the invoice.   2. Pull up ticket {color:#0f0f0f}235571 from {color}ticket management > tickets.   The Sales Order number is on the ticket.   + *Issue:* +   {color:#0f0f0f}The ticket numbers are not showing up on the invoices.{color}