Customer Statement: Amount due not equal to the ending balance

Issue No: AR-11458
Created 2/7/2020 1:50:52 PM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 19.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-241998 - Statement Questions|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-241998] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-242002 - Customer Statement - Amount due not equal to the ending balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-242002] + *Steps:* +   Generate customer statements between 1/1/2020 to 1/31/2020 either from sales > reports or sales > batch printing.   + *Issue:* +   Amount due is not equal to the ending balance. See comment.