| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-253172 - Adding Patch for Service Charge Invoice on Balance Forward Import.|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-253172]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-247047 - CSV Import Issues|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-247047]
* Issue
** Standard Import used for processing CSV to load beginning balances cannot designate a transactions as a Service Charge.
** When a customer is loading old invoices, the software is not able to distinguish between service charges, which is required in some states to not allow service charges to be calculated on service charges
* Requirements
** Add Field or allow for Transaction Type to provide Service Charge as an options that sets Tran Type = Invoice and Source Type = Service Charge
|