| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-239523 - Need to Remove Past Due Pop Up|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-239523]
Need to Remove Past Due Pop Up from all companies all customers. Elizabeth does not need this message to appear.
Example customer: Fuller Fleet LLC Autogas (Customer Number 1006147)
Example customer has a past due balance which is triggering the message. Elizabeth does not want the message to fire at all. We had told the customer during the UAP that we could stop this message from firing with a SQL script. We have tried updating the Credit Code to Always Allow and the Credit Stop days to 99999 on the Customer>Misc tab in hopes of stopping the message. I have also tried changing the Terms of Net 15 to Net 365.
Testing done in company 99
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