Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-237546 - BDEP-5233|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-237546]
+ *Steps:* +
1. Create a sales receipt/POS sale via POS screen with a discount.
2. Process payment for the sales receipt/POS sale in step #1.
3. Hit Save & close.
4. Pull up the sales receipt/POS sale through search from step #1 and hit return.
5. Process the same payment.
6. Save & Close.
7. Close point of sale screen for batch process.
8. Process pending POS sales.
9. Open credit memo and receive payment generated through the return. See comment.
+ *Result:* +
The discount is being added to the item instead of reducing the total. Thus, creating an out of balance and amount due.
+ *Accepted* +:
Total Discount should not be added to the total amount.
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