Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-237517 - HUGE issue|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-237517]
+ *Steps:* +
1. Create a contract through contract management > contracts > new.
2. Create a sales order for the contract in step#1 through sales > sales order > new.
Make the sales order lesser than the ticket.
3. Create a load out sales order ticket from ticket management > tickets > new.
4. Create a contract through contract management > contracts > new.
Make the ticket is greater than the sales order.
5. Distribute the ticket.
6. Lookup the invoice generated through the ticket.
+ *Result:* +
The invoice brought in the sales order amount rather than the amount from the ticket.
+ *Accepted:* +
The Sales order is an estimate of what the customer might get, the ticket is how much they actually get. Additionally, add on items are calculated based on the qty.
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