Customer Inquiry: Account SWEENEY EXCAVATING, INC. wont load

Issue No: AR-10710
Created 7/30/2019 11:41:05 AM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 19.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-233984 - F-9 Customer screen won't load|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-233984] + *Steps to reproduce:* +   1. Press F9 to open customer inquiries screen.   2. Select a customer from the existing lists.   3. Look up customer SWEENEY EXCAVATING, INC.   + *Actual result:* +   Failed to load.   4. Go to sales > customers and look up the same customer.   + *Actual result:* +   Customer account opened.