| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-232323 - Old service charges showing up on customer's accounts after last update|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-232323]
+ *Steps to reproduce:* +
1. Look up service charge invoice #SC-1128 from sales > service charge invoice.
2. Create a payment for the same customer with a charge with SC-1128.
+ *Actual result:* +
Forgiven service charge still show up as accounts receivable. Replicated the issue on source/irelydemo. I initially thought it was due to forgive date being NULL, apparently, it's not. See comment.
+ *Expected result:* +
Forgiven service charges should no longer be accounted for as receivable.
|