| Description |
Scenario: We added ACH payment method in the Portal. The customer logs in and creates a payment.
Steps:
1) Select a customer with open invoice.
2) Setup customer EFT Information
3) Login into portal and create a payment with ACH payment method.
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Issue #1: Logo truncated. Is there a different setup for a normal logo instead of extended logo?
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4) Log into software and you should see an ACH Unposted payment record in Receive Payment Grid.
!pastedImage_d119077_2.png|height=219,width=1028! Issue #2: The Bank Name and Bank Account is missing. This is required in order to post the ACH payment. (I tried to post manually) without applying bank info first.
- If there are multiple bank account setup, which bank account should you use? This should be the bank setup with ACH format.
- How are we defaulting the location? Maybe we should use the same bank default in the location? However, if ACH file format is not available, select the bank with ACH file format setup.
- Do we need to add a field in EFT/ACH information with Company Bank Account? This can be used as ACH default payment bank account?
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5) I opened the payment record, and inserted the bank account manually, just to test posting. The process for the user is to go to batch posting and post all payments without intervention to the record.
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I continued the remaining process to make sure the rest flow correctly.
Unsubmitted ACH >Select Record and Generate ACH
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Print and/or Email
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