| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-253036 - INVOICE SAYS IT HAS BEEN PAID BUT CAN'T FIND IN PAY VOUCHERS |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-253036]
Invoices for Sysco #264266463 & 264266464 will not unpost I get the following message:
!./Export/CRM/dde281c6-a352-4134-9ac1-911aa47983dc.png!
I can't pay it either I get the following message:
!./Export/CRM/a3e43212-ba2b-4071-9df9-2e6a8f78d691.png!
I have looked for these two invoices in pay vouchers & pay voucher details, they should be drafted together for $1330.48, and they are not in either one. And it does not show up in the Bank Reconciliation. Can you please figure out what is going on with this draft? I need this drafted to Reconcile my bank.
Thanks,
Heather
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