Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-250045 - Deleted Payment|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-250045]
*Steps:*
# Launch i21 in first tab
# Create a voucher then Post and Pay (Do not post the payment)
# Open the Voucher screen
#* 'Delete Pay' button is enabled
# Launch another i21 in a new tab
# Go to Pay Voucher Details
# Open the saved Pay voucher in Step 2
# Post then click Process Payment
# Print the Check
# Go back to the i21 in first tab
# In the open Voucher screen, click 'Delete Pay'
# Click OK in the prompted message in Pay Voucher Details screen
# Check GL Entries and Check Number Audit
*Issue:*
{color:#323232} BL-42869, 42870, & 42871 totaling $51,059.18. On 8/7/20 we issued check #16055 for $51,059.18 {color}{color:#323232}payment was either deleted or the settlement was unposted. We resettled the grain again, but now the 3 BLs are showing due even though Tanner Rietmann has already been paid.{color}
{color:#323232}Cash Management> Bank Accounts> select bank> Check Audit> Filter for Check No. > {color}
{color:#323232}Check has been printed and voided. PAY-23150 should have an audit trail but does NOT. {color}
{color:#323232}I have provided a work around for the customer to pay these BLs.{color}
{color:#323232}What happened to the audit trail for PAY-23150{color}
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*Accepted:*
* The Payment record should still be available and viewable.
* Payment record should not be allowed for deleting once it is posted or printed
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