[OOB Pop-up] Sometimes comes up in Error

Issue No: AP-5536
Created 5/17/2018 2:56:23 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-218188 - "AP($) and GL ($) is not balance" message on AP voucher import|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-218188] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-213931 - A/P out of balance to GL after 18.1 upgrade|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-213931] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-213835 - AP/GL Import|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-213835] Please investigate the new pop-up about Out of Balance. It looks like it was popping up for some customers when they were in balance and when that happened it showed the popup in the screenshots with no amounts. I did go in and test it by making a journal entry to throw it out of balance in their TE and it worked just fine.   I am not sure how it is triggered, therefore I am having a hard time reproducing it, but we had two separate customers have this after getting upgraded to 18.1.0515+   !pastedImage_d97122_0.png!   !pastedImage_d97122_1.png!